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Draft Recommendation on the Governance of Digital Identity

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updated at 21 Mar 2023
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III. 5. Take steps to ensure that support is provided through appropriate channel(s) for those who face challenges in accessing and using digital identity solutions;

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  • Michael BENAUDIS

    III. 5. Develop and implement a comprehensive support framework that caters to the needs of individuals and communities facing challenges in accessing and using digital identity solutions. This framework should prioritize the provision of appropriate channels and resources, such as training programs, accessible communication channels, and user-friendly interfaces, to ensure that digital identity solutions are inclusive and accessible to all members of society.

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